We will do our best to notify the client of any requirements of the country he/she will be visiting. However it is the client’s sole responsibility to ensure that passports, visas, health certificates, proof of vaccinations and any other required papers are all in order for the countries to be visited during the tour. Altheiya Travel and Tours shall not be held liable for any consequences, damages or claims if the client prior does not correctly attend to the client’s documentation and related matters as contemplated herein.

In the event that the client misses his departure or leaves before the completion of the tour, he/she will not be entitled for any refund or whatsoever from the company.

Please review your booking and advise us IMMEDIATELY should you find any discrepancies. It might not be possible for late changes. Altheiya Travel and Tours cannot accept responsibility if we are not notified of errors within 5 business days after sending out the invoice/receipt. We reserve the right to re-invoice you with the correct pricing.

At Altheiya Travel and Tours, we offer you the flexibility to make changes to your booking. This however shall be subjected to availability and may incur additional charges.

Your booking is not confirmed until full payment is received and all relevant documentations are signed/accepted by the client. Only in special circumstances shall we accept deposits and/or partial payments.

Hotel accommodations, attractions & packages are subject to availability.

Prices quoted are subject to change without prior notice. Altheiya Travel and Tours gives its best effort to ensure the accuracy of the prices given, but such prices may be subject to change as a result of factors beyond our reasonable control. In such events we would do our best to notify clients.

Prices quoted are based on 2 pax unless otherwise stated. Most likely the rates are cheaper per person if you are travelling in a group, i.e, 3 or more.

Prices are per person unless otherwise stated.